Summary of Myths, Exaggerations and Uncomfortable Truths

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Myths, Exaggerations and Uncomfortable Truths summary
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In contrast to a steady stream of literature that highlights stark differences among millennial, gen X and baby-boomer employees, author Carolyn Heller Baird, writing for the IBM Institute for Business Value, argues that they’re not so different after all. Backed by a multigenerational study of employees across various countries and industries, Baird debunks five myths about millennials and uncovers truths that apply to employees of all generations. She also recommends ways for firms to embrace a multigenerational workforce. Due to its fresh perspective on the topic, getAbstract recommends her findings to HR professionals and business leaders.

About the Author

Carolyn Heller Baird is a global research leader with the IBM Institute for Business Value.



Millennials – those aged 21 to 34 in 2015 – are the first generation to grow up fully immersed in technology. These digital natives are expected to “revolutionize” the workforce; older people see them as different from previous generations. Much fear and misconception surrounds millennials; one of the most unkind stereotypes is that they are “lazy, entitled, selfish and shallow.” However, research tells a different story. Consider five millennial myths, debunked:

  1. Their career goals are distinct from those of older generations

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