If your organization already has a good handle on internal data collection and information technology, researcher and consultant Wayne W. Eckerson says it’s time to consider taking the next step: implementing performance dashboards. This entails using dashboard software applications to integrate information that follows your business processes with information on your strategic objectives to create a performance guide for employees’ activities and priorities. Eckerson’s handy book explores how dashboards can help your staffers make their everyday actions consistent with long-term organizational goals. Though the book is directed toward businesspeople who deal with information technology, getAbstract finds it perfectly useful for managers and executives who are generally interested in performance improvement initiatives.
In this summary, you will learn
- How software-based performance dashboards support business intelligence (BI) gathering and performance management,
- How to use the three kinds of performance dashboards and
- How to prepare your firm for performance dashboards.
About the Author
Wayne W. Eckerson has been researching, speaking, consulting and writing about business intelligence, data gathering, analysis and related technologies for 17 years. He is the director of research and services for The Data Warehousing Institute.