Summary of Hot Button Marketing

Push the Emotional Buttons That Get People to Buy

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Hot Button Marketing book summary
How to hit your customers’ “hot buttons:” Psychologically persuasive techniques from a proven sales leader


7 Overall

8 Applicability

5 Innovation

7 Style


When you combine basic human emotions and motivations with modern advertising and marketing, you get powerful sales messages, like the hundreds of pitches that hit most consumers every day. Most people in authority use psychological triggers to motivate others, conduct business successfully or get things done. Now, you can put this powerful force to work as you sell. Barry Feig brings you into the promotional strategies used by government and university think tanks, business firms and Madison Avenue. He devotes a chapter to each of the 16 “hot buttons” that motivate your customers, and he clearly explains the psychological dynamics of promoting your goods to them. Because of its plentiful examples, his book is a quick, entertaining read. If you want to know how to detect the real reasons customers might buy from you, so that you can sell to them, getAbstract recommends Feig’s marketing lessons.

In this summary, you will learn

  • How to apply motivational methods to your promotions;
  • How to recognize your customers’ “hot button” psychological drives; and
  • What the 16 hot buttons are and how to use them.


Pushing the Customer’s “Hot Buttons”
A hot button is “a cue that triggers an emotion in a prospective buyer.” When you tap into your customers’ internal wishes, their hot buttons give them acceptable rationalizations for buying what you are selling. You can use the hot-button psychological...
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About the Author

Barry Feig, an expert “consumer behaviorist,” founded The Center for Product Success and previously owned two advertising agencies. He has written more than 100 articles for publications such as Advertising Age and American Demographics.

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