Summary of Kapferer on Luxury

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Rating

8 Overall

7 Applicability

8 Innovation

7 Style


Recommendation

Only a privileged few can afford a Rolls Royce, Hermès Kelly bag or Patek Philippe watch. Luxury products serve the extremely wealthy. They connote status, prestige and exclusivity. Their high prices once held ordinary shoppers at bay. Today, however, mass-market buyers demand access to the products they see their favorite celebrities using on TV and in movies. Luxury expert Jean-Noël Kapferer addresses the luxury sector’s growth challenges in this compilation combining previous articles and new essays to build on his companion volume, The Luxury Strategy. While redundancy and repetition may blunt the rewards of reading Kapferer from cover to cover, getAbstract recommends his insights to students of economic trends as well as luxury-brand investors, managers, marketers and sellers.

In this summary, you will learn

  • How growth threatens luxury brands,
  • What factors differentiate the luxury business model from the mass market, and
  • What strategies the luxury sector uses to increase growth without tarnishing the exclusivity and value of its brands.
 

About the Author

An expert on the luxury industry, Jean-Noël Kapferer is co-author of The Luxury Strategy.

 

Summary

The Growth Conundrum
Luxury faces a unique challenge. Growth is a problem. The primary trait of luxury is exclusivity, the opposite of growth. Luxury brands don’t want more customers; they want the right customers, people who appreciate their offerings and can afford them. That’s why Rolls...

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