Summary of Multicultural Intelligence

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Multicultural Intelligence book summary


8 Overall

8 Applicability

7 Innovation

7 Style


The United States is made up of people who cherish their unique histories and identities as members of distinct ethnic groups, religions, cultures and communities. This poses a challenge to marketers. How do you get your message across to so many different kinds of people, some of whom don’t even speak your language? David R. Morse, an expert in multicultural marketing, examines America’s major population segments: Hispanics, African-Americans, Asian-Americans, and members of the lesbian, gay, bisexual and transgender (LGBT) community. He points out how these market segments differ from the mainstream, explains variations within individual segments, and highlights their shopping patterns, demographics and product preferences. Then he lists eight rules for marketing to these audiences. getAbstract considers this book a must-read for marketers and anyone who wants to understand how color, ethnicity and sexual preference influence buying behavior.

In this summary, you will learn

  • How to market to diverse Americans
  • What cultural influences shape the black, Hispanic, Asian, and lesbian, gay, bisexual and transgender (LGBT) communities
  • How to use eight rules that make your multicultural marketing effective.

About the Author

David R. Morse is president and CEO of a company that specializes in multicultural marketing. He writes and speaks frequently on this subject.



Why Multicultural Marketing?
People often use the phrase “melting pot” to describe the United States. Wave after wave of immigrants arrive, assimilate and, after a few generations, become part of the country’s fabric. But is “melting pot” still an accurate term? Social historians now prefer...

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