Summary of What Women Want

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What Women Want book summary


7 Overall

7 Applicability

6 Innovation

8 Style


Frequent speaker and best-selling author Paco Underhill attempts to answer the vital question, “What do women want?” His purview is not women’s relationships – that’s another book altogether – but rather commerce and, via commerce, social change. He explains that women are reshaping the global marketplace, so businesses that don’t evolve to accommodate them will fall behind. Most of all, Underhill says, women seek “cleanliness, control, safety and considerateness.” A messy dressing room or a poorly lit parking garage may alienate these valuable customers. Through case studies, statistical research, interviews, anecdotes and his own firsthand observations, Underhill identifies how and why women spend money. getAbstract recommends this engaging, witty book to all marketing, advertising and retail professionals. Even those who do not agree with all of Underhill’s opinions and gender-based generalizations will find he presents interesting examples and arguments. Though he sometimes diverges from women-specific topics, even his detours prove fascinating.

In this summary, you will learn

  • How women are becoming the new “economic powerhouse,”
  • What female consumers like and dislike, and
  • How companies are evolving to attract more women customers.

About the Author

Paco Underhill is founder and CEO of Envirosell, a research and consulting company. He wrote the bestsellers Why We Buy: The Science of Shopping and Call of the Mall: The Geography of Shopping. Underhill is also a columnist and speaker.



“The Female Factor”
In 2005, in a historic first, women “under the age of 30” in the biggest U.S. cities surpassed men “in earning power.” Across the globe, women are faring better than men in employment trends. In Brazil and the U.S., for example, far more men than women are out of work...

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    null 7 years ago
    i would like thewhat woman want please send me a copy to tam spennce 2321 margaret st philadelphia pa 19137

More on this topic

By the same author

  • Why We Buy

    Paco Underhill

    Simon & Schuster, 1999


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