Nathan Jamail says that since 1970 when “servant leadership” appeared, many mid-managers have misinterpreted it to mean coddling your employees. That’s not the idea, he contends. Instead, your staffers need you to treat them well, coach them and hold them accountable, while also working in close alignment with your boss. Jamail may have created a straw-dog definition of servant leadership (as in, those who lead are subservient) instead of a true one (those who lead also serve) just to make his point about the middle manager’s many challenges, but his advice on how managers can develop themselves is spot on.
About the Author
Business coach Nathan Jamail writes on leadership, selling and building teams.