5 Key Skills to Advance Your Career
Pearson Education Limited, 2021
In an increasingly automated world, stand out by perfecting your uniquely human skills.
The robots aren’t coming – they’re already here. In an increasingly automated world of work, how can you stand out? Soft skills training expert Debra Stevens says the answers lie in developing the qualities and capabilities that make you human. Stevens offers valuable insights into the neglected – but much-needed – skills of engaging with people, listening, empathizing, collaborating and inspiring. A full half of the book comprises a practical five-week program to start developing these capabilities. Stevens’s writing style is breezy and approachable; you’ll read the book in an afternoon. Building the skills will take a lot longer, but the author offers plenty of online resources to assist.
About the Author
Debra Stevens is the founder of Dramatic Training Solutions, specializing in communication, behavior, leadership and other soft skills. She is also the author of Brilliant Customer Service.
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