Operational leaders seeking a better global operating model and HR leaders working to staff global organizations will gain the most from the advice of consultants Gregory Kesler and Amy Kates. The authors know their subject, but this challenging book on a challenging subject leaves the best part for last. After many good examples and case vignettes, the most useful section for guiding global governance and operational models comes toward the end. To assess your current operating model, turn to the last chapter’s “diagnostic” tools and use them to identify your needs and problems. There, getAbstract finds, you’ll gain a better understanding of how to create a more connected, collaborative operating system.
In this summary, you will learn
- Why the challenges and complexities of global business will continue to increase,
- What strategies will help you embrace and leverage complexity, and
- What methods you can use to design and implement a more effective global operating model.
About the Authors
Gregory Kesler and Amy Kates operate Kates Kesler, a consultancy that helps organizations worldwide design new global operating systems.
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