The AI Book
Book

The AI Book

The Artificial Intelligence Handbook for Investors, Entrepreneurs and FinTech Visionaries

Susanne Chishti, Ivana Bartoletti, Anne Leslie and Shân Millie
Wiley, 2020
Buy the book

Read, Listen, or Discuss

Amazon Kindle  Discuss
  • 0.5×
  • 0.75×
  • 1×
  • 1.25×
  • 1.5×
  • 1.75×
1×

Editorial Rating

8

getAbstract Rating

  • Comprehensive
  • Analytical
  • Applicable

Recommendation

The digital revolution in the 1990s transformed businesses, with digital systems helping to manage basic business functions. That revolution streamlined companies’ underlying processes – and now, say tech experts Susanne Chishti, Ivana Bartoletti, Anne Leslie and Shân Millie, digital systems affect how companies interact with customers and how consumers buy products. The coming digital innovations in artificial intelligence (AI) won’t derive from technology companies, but from people with hands-on knowledge working in industries with problems that need solutions.

Summary

Businesses once used software to manage operations. Now, they use it to engage customers.

When businesses began using digital technologies – and specifically, software – to facilitate basic operations, it affected such processes as bookkeeping, payroll and supply. The digital revolution’s first wave transformed business functions. That change occurred mostly within corporate operations and core processes – rendering them more streamlined and efficient – but it did not affect companies’ central purpose.

In recent years, that has changed. Repurposed, advanced software expanded into systems of engagement, so companies could interact directly with their clients and customers. Software proves crucial in determining how people purchase a company’s products and services, and how they utilize them. Software is now integral to all companies. Its creative and intelligent use forms part of every company’s competitive advantage, shaping enterprises at every level.

Artificial Intelligence (AI) is transforming businesses and creating different types of organizations.

When businesses go digital across functions, they generate data in epic quantities. ...

About the Authors

Susanne Chishti founded the FINTECH Circle Institute to teach technical skills. Ivana Bartoletti is global chief privacy officer at Wipro. Anne Leslie is a consultant at IBM security, and Shân Millie is co-founder of GreenKite.

Comment on this summary

More on this topic

Learners who read this summary also read

The AI Organization
Book

David Carmona

The AI Organization

Learn from Real Companies and Microsoft’s Journey How to Redefine Your Organization with AI
Driving Digital Transformation through Data and AI
Book

Alexander Borek and Nadine Borek-Prill

Driving Digital Transformation through Data and AI

A Practical Guide to Delivering Data Science and Machine Learning Products
How to Go Digital
Book

MIT Sloan Management Review

How to Go Digital

Practical Wisdom to Help Drive Your Organization's Digital Transformation
The AI Advantage
Book

Thomas H. Davenport

The AI Advantage

How to Put the Artificial Intelligence Revolution to Work (Management on the Cutting Edge)
The Executive Guide to Artificial Intelligence
Book

Andrew Burgess

The Executive Guide to Artificial Intelligence

How to Identify and Implement Applications for AI in Your Organization
What To Do When Machines Do Everything
Book

Malcolm Frank et al.

What To Do When Machines Do Everything

How to Get Ahead in a World of AI, Algorithms, Bots, and Big Data

    Related Skills

    Corporate Finances
    Develop the Organization
    Future of Work
    Enhance Cybersecurity
    Entrepreneurship
    Execute Digital Operations
    Human Resources
    Leadership
    Leverage AI for Cybersecurity
    Make Good Decisions
    Management
    Marketing
    Production and Logistics
    Sales
    Strengthen Your Digital Literacy
    Workplace Skills
    Discover AI Vendors for Management
    Use AI for Knowledge Base Generation
    Use AI for Risk Assessment
    Innovation
    Understand Generative AI
    Attract and Recruit Talent
    Understand Data
    Use AI for Feature Prioritization
    Enable Digital Organization
    Use AI for General Research
    Build Security Culture
    Use AI for Generating Ideas
    Executive Leadership
    Lead Ethically
    Understand Agentic AI
    Write Effective AI Prompts
    Use AI for Inventory Optimization
    Create a Hiring Strategy
    Foster a Culture of Innovation
    Establish AI Governance
    Implement Agility
    Understand AI Ethical Impact
    Use Tech Ethically
    Manage Digital Risk and Ethics
    Tech Impact on Work
    Leverage AI for Marketing
    Digitize Business Processes
    Use AI for Risk Modeling
    Shape Organizational Culture
    Discover AI Use Cases in the Sports Industry
    Use AI for Candidate Screening
    Use AI for Coaching and Development
    Use AI for Learning & Development
    Measure AI Business Impact
    Discover Latest AI Advances
    Discover AI Use Cases in the Food and Beverage Industry
    Understand AI Societal Impact
    Use AI for Threat Detection
    Use AI for Prospecting
    Discover AI Vendors for Customer Experience
    Discover AI Use Cases in the Manufacturing Industry
    Discover AI Use Cases in the Technology Industry
    Use AI for Customer Journey Mapping
    Discover AI Use Cases in the Media and Entertainment Industry
    Understand AI Impact on Work
    Use AI to Enhance Communication
    Drive AI Transformation
    Leverage AI for Finance
    Use AI for Customer Service Automation
    Understand AI Risks
    Leverage AI in Your Daily Tasks
    Leverage AI for HR
    Use AI for Customer Segmentation
    Discover AI Use Cases in the Retail Industry
    Digital Transformation
    Understand Multimodal AI
    Discover AI Use Cases in the Tourism Industry
    Use AI for Campaign Personalization
    Leverage AI for Compliance
    Use AI for Skills Matching
    Use AI for Decision Support
    Use AI for Talent Sourcing
    Discover AI Use Cases in the Consulting Industry
    Understand AI Impact on Business and Economy
    Leverage AI for Sales
    Strategize Digital Transformation
    Understand AI Capabilities and Limits
    Leverage AI for Business Strategy
    Use AI for Marketing Analytics
    Discover AI Use Cases in the Finance Industry
    Discover AI Use Cases
    Use AI Securely
    Organize for AI
    Use AI Ethically as a Leader
    Build Digital Culture
    Use AI for Financial Forecasting
    Use AI for Warehouse Optimization
    Use AI for Market Analysis
    Use AI for Performance Tracking
    Use AI for Process Optimization
    Use AI for Resource Planning
    Leverage AI for Leadership
    Use AI for Production & Supply Chain
    Leverage AI Agents
    Use AI Ethically
    Use AI for Workflow Automation
    Use AI for Meetings
    Leverage AI for Customer Experience
    Use AI for Data Analysis
    Use AI for Translation & Localization
    Leverage AI for Product Development
    Plan AI Workforce Transformation
    Choose AI Priorities
    Discover AI Use Cases in the Public Sector
    Leverage AI for Management
    Set AI Vision & Strategy
    Understand AI
    Guide Teams Through AI Transition
    Use AI with Company Knowledge
    Drive AI Adoption in Teams
    Use AI for Learning and Upskilling
    Use AI for Workforce Planning
    Use AI for Personal Productivity
    AI Transformation