Devora Zack claims everyone falls along a personality continuum that reveals how they think, behave, speak and make decisions. Knowing where you, your colleagues, friends, and family fall on the Snowflake-Cactus spectrum can help you temper your tone and words, thereby improving your relationships, and consequently, your effectiveness in work and life. Snowflakes and Cacti appear in every profession. Men lean toward Cactus and women Snowflake, but significant numbers land in between. Zack’s not entirely subtle observances boil down to good advice: Treat others the way they want you to treat them.
About the Author
Graduate of Cornell University and the University of Pennsylvania Devora Zack consults with the Smithsonian Institution, Pfizer and Delta Air Lines.
Comment on this summary
11 months agoThank you very much! it is best summary, because Comprehensive and broad perspective.
2 years agoGreat ideas and concepts. The more we’re aware of personalities, the better we can work together. <br>It’s just unfortunate The author chose to use the word “snowflake” since a certain political party has made that word very negative and I imagine that having that word in the title would turn off a lot of potential buyers.