Summary of The Feedback Imperative

Looking for the book?
We have the summary! Get the key insights in just 10 minutes.

The Feedback Imperative book summary
Start getting smarter:
or see our plans

Rating

8

Qualities

  • Applicable
  • Well Structured
  • Concrete Examples

Recommendation

Offering feedback empowers teams to reach their goals, and helps create a culture of transparency and honest communication. Yet, organizational development expert Anna Carroll notes, people often feel uncomfortable giving direct feedback to others. Learn why the traditional annual performance review isn’t a substitute for daily feedback and how to make feedback an integral part of your corporate culture.

About the Author

Anna Carroll is an organizational development consultant, coach, facilitator and speaker. Her business, Interaction Design, facilitates group training, planning and learning.

 

Summary

Feedback is a necessity in the workplace, yet managers often avoid it.

Feedback is information moving in a loop: A person or computer gathers information about past actions, then uses this data to recommend adjustments to future behavior and thus to improve results or output. It’s a powerful tool, which managers ought to use with greater frequency to help employees understand how well they perform and where they might develop. The millennial workforce is growing, and these workers want fast, regular feedback about how they’re doing. Millennial workers aren’t content with performance reviews; they expect ongoing coaching and transparency in their workplaces.

Honest feedback helps organizations achieve their goals, yet many people avoid giving workplace feedback. Managers may feel they don’t have enough time to provide feedback or that they’re lacking appropriate training. Some may believe that giving performance reviews once a year suffices or that self-directed employees don’t need feedback as long as they’re performing well. They might worry about hurting their employee’s feelings or even fear potential lawsuits. However...


More on this topic

Customers who read this summary also read

The Loop Approach
8
Everyone Deserves a Great Manager
8
Leading Meaningful Change
7
The Fearless Organization
8
The Best Team Wins
9
Extraordinary Influence
8

Related Channels

Comment on this summary