Summary of The Simple Tool That Revives Employee Motivation

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The success of any company depends on motivated employees, but keeping them inspired can be challenging. In an eye-opening interview with the tech publication First Round Review, Affirm chief product officer Jack Chou goes over his unique workplace motivation model, which focuses on the four elements of “people, ownership, goals” and “mission.” His professional insight is valuable for any manager or CEO looking for a systematic approach for business success with engaged workers.

About the Author

First Round Review brings in experts in the technology world to discuss how people can change their companies and careers.



Affirm chief product officer Jack Chou – formerly of LinkedIn and Pinterest –wants you to know that employees aren’t inspired to do a good job by a company’s success alone. Chou uses a pyramid to show where businesses need to focus to motivate their employees. Each of the four elements of the pyramid depends on those below it being solid – or else motivation will wane:

  1. “People” – At the base of the pyramid, people are the first critical component of motivation. Teams struggle when they’re understaffed or disrespectful of one another. Managers should encourage trust among...

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