Summary of The Technology Fallacy

Looking for the book?
We have the summary! Get the key insights in just 10 minutes.

The Technology Fallacy book summary

Editorial Rating



Over the course of four years, authors Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky and Garth R. Andrus surveyed more than 16,000 businesspeople worldwide about the impact of digital disruption on their organizations. The researchers’ insights can help guide any company to “digital maturation.” They found that technology alone doesn’t drive digitalization. Rather, a firm’s talent, culture, adaptability and leadership matter most. The authors offer strong arguments, detailed examples and solid advice, including a warning not to copy another firm’s digital path but to adapt the process to your unique culture. 

About the Authors

Gerald C. Kane, PhD, teaches information systems at Boston College and is an editor with MIT Sloan Management Review and MIS QuarterlyAnh Nguyen Phillips, Jonathan Copulsky and Garth Andrus, PhD, are or have been affiliated with Deloitte, a partner in this research.


Digitalization has changed the business environment profoundly and will continue to do so.

Almost 90% of 16,000 businesspeople who took a worldwide survey agreed that digitization will change their business. Despite this certainty, most believe that their firms have responded inadequately.

Employees, particularly important talents, who understand the threat of disruption but believe their organization isn’t sufficiently prepared may jump ship. This means leaders need to act. Every organization faces imperative change. Digital disruption will affect almost every industry, manifesting in many forms: mobile technology, AI, blockchain, virtual reality, 3D printers, self-driving vehicles, and more. Companies must update the skills and advantages that they are deploying to compete or today’s practices will become tomorrow’s impediments and will enable your more nimble competitors to win.

Leaders who wait for disruption will have waited too long. Print newspapers, for example, earned increasing – even record – profits right up until the day...

Comment on this summary

More on this topic

By the same authors

Work Better Together
Achieving Digital Maturity
Strategy, not Technology, Drives Digital Transformation
Coming of Age Digitally
Accelerating Digital Innovation Inside and Out
Fast Times
Driving Digital Transformation through Data and AI
Designed for Digital
The Quantum Leap
Everybody Wants to Rule the World
The Curious Advantage

Related Channels