Twelve Forces That Will Radically Change How Organizations Work

Twelve Forces That Will Radically Change How Organizations Work

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Three experts at the Boston Consulting Group have identified the driving forces behind a “tidal wave of change” that will affect the skill requirements of the workforce and the ways companies recruit and retain talent. The authors urge companies to engage in “strategic workforce planning” to stay relevant in the years to come.


Twelve driving forces are rapidly changing the “global work landscape”:

  1. “Automation” – Automation – especially advances in robotics and artificial intelligence – rapidly decreases demand for office and assembly line workers while creating new demand for programmers and highly skilled digital workers.
  2. “Big data and advanced analytics” – The availability of large amounts of data will require companies to hire more people capable of analyzing the data to inform decision making, improve forecasting, manage employees and make the company more efficient.
  3. “Access to information and ideas”

About the Authors

Vikram Bhalla and Rainer Strack are managing directors at the Boston Consulting Group, an international management consulting firm where Susanne Dyrchs is a project leader.

More on this topic

The Enterprise Guide to Closing the Skills Gap
Four Skills Tomorrow’s Innovation Workforce Will Need
The Future of Jobs in the Era of AI
The Service Factory of the Future
The 2019 Future of Work Index

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