Looking to experts or authority figures to make a final business decision may seem natural. But the practice of favoring the HiPPO – the Highest Paid Person’s Opinion – can prove detrimental when it occurs too frequently. Occupational psychology expert James Armitage explains why HiPPO bias occurs, why it’s problematic and why leaders often fail to correct this tendency. Armitage also offers solutions for the HiPPO bias which are applicable whether you’re the boss – or working under one. getAbstract recommends this article to everyone interested in how to improve business decision-making practices.
About the Author
James Armitage is a member of the occupational psychology division of the British Psychological Society.