UPS driver trainer Jon Bowers doesn’t tolerate anything short of perfection. He’s a stickler for details and demands seamless execution of the rules. Why? Because the consequences of imperfection could be deadly. In this presentation, Bowers makes an impassioned plea to reject the prevailing “do-your-best attitude” in favor of striving for perfection. His energetic, pithy talk will inspire managers, leaders and employees to set their sights higher.
In this summary, you will learn
- Why less-than-perfect execution has dire consequences and
- How to think more productively about perfection.
About the Speaker
Jon Bowers oversees driver training at a UPS instructional facility.
Customers who read this summary also read
Comment on this summary
3 weeks agoOh well, he lost me at the wrinkle shirt and how his staff have to have wrinkled free shirts and brown shoes. Umm, wonder what part of perfection in his delivery on stage with a clearly wrinkled shirt will drive his key points. Why not replace "Perfection" with "Succeed". Raised good points, but I'm not sure being a perfectionist somehow will deliver flawless outcome. Point in case: "Himself and the wrinkled shirt".