Nice guys finish first. So says civility researcher Christine Porath, who found that treating people with respect creates more productive work environments and boosts companies’ bottom lines. For many, Porath’s presentation will seem like basic common sense. But for others, it provides a refreshing reminder that small gestures of politeness performed throughout the day can lead to lasting positive change. So start spreading some kindness today.
In this summary, you will learn
- How civility at the workplace affects the bottom line and
- Why civility is a crucial leadership quality.
About the Speaker
Christine Porath is a management professor at Georgetown University’s McDonough School of Business.