Summary of Will “No-Tipping” Save the Restaurant Industry?

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Will “No-Tipping” Save the Restaurant Industry? summary
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Rating

8 Overall

9 Applicability

9 Innovation

7 Style


Recommendation

Danny Meyer, CEO of Union Square Hospitality Group, has disrupted the restaurant industry by rolling out a “no-tipping” policy across all his eateries. Tipping is an American institution, so his idea has met much resistance. While food critic Adam Rapoport offers an unsavory masterclass in how not to conduct an interview by continually interrupting his guest during their hour-long conversation, patient viewers will be served with a rich taste of Meyer’s rationale. getAbstract suggests Meyer’s appetizing report to leaders, employees and patrons of the dining industry.

In this summary, you will learn

  • Why America’s tipping culture is inequitable,
  • How restaurateur Danny Meyer suggests reconciling that disparity.
 

About the Speakers

Danny Meyer is CEO of Union Square Hospitality Group. Adam Rapoport is the editor of Bon Appétit magazine.

 

Summary

In the 1800s, tipping was a European phenomenon whereby wealthy patrons bestowed workers with small gratuities as gestures of appreciation for good service. Tips didn’t substitute salaries. After the abolition of slavery in the United...

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