Danny Meyer, CEO of Union Square Hospitality Group, has disrupted the restaurant industry by rolling out a “no-tipping” policy across all his eateries. Tipping is an American institution, so his idea has met much resistance. While food critic Adam Rapoport offers an unsavory masterclass in how not to conduct an interview by continually interrupting his guest during their hour-long conversation, patient viewers will be served with a rich taste of Meyer’s rationale. getAbstract suggests Meyer’s appetizing report to leaders, employees and patrons of the dining industry.
In this summary, you will learn
- Why America’s tipping culture is inequitable,
- How restaurateur Danny Meyer suggests reconciling that disparity.
About the Speakers
Danny Meyer is CEO of Union Square Hospitality Group. Adam Rapoport is the editor of Bon Appétit magazine.