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You Said What?!
Book

You Said What?!

The Biggest Communication Mistakes Professionals Make (A Confident Communicator’s Guide)

Career Press, 2015 more...


Editorial Rating

8

Qualities

  • Innovative
  • Applicable

Recommendation

Many professionals make common communication mistakes that detract from their image and hamper the clear delivery of their intended message. Ordinary pitfalls, such as interrupting, reacting without planning what to say or not being aware of your image, may be holding you back professionally. Communications experts Kim Zoller and Kerry Preston identify the 16 worst communication blunders, tell you how to correct or avoid them, answer recurring questions, and offer goal-planning strategies you can incorporate into your daily schedule. Though some of the advice is familiar, Zoller and Preston’s smart and attractive compilation offers precision, brevity and concision. getAbstract recommends their highly useful manual as a ready-reference guidebook for business newcomers and as a welcome reminder for seasoned professionals.

Take-Aways

  • You are communicating effectively when the other person hears what you really mean to say.
  • Your personal brand is the product of your verbal and nonverbal communication.
  • Simple adjustments in your appearance, body language and conversational mannerisms will improve how other people perceive you.

About the Authors

Kim Zoller and Kerry Preston, co-leaders of the Image Dynamics protocol and leadership consultancy, are frequent public speakers.


Comment on this summary or Start Discussion

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    T. B. 6 years ago
    This is really good information
  • Avatar
    O. L. 8 years ago
    Great info & tips here!!!
  • Avatar
    V. S. 8 years ago
    Great tips here