People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts by Robert Bolton (Author)

insightful tips for improving communication, from using silence to asserting yourself to have my needs met.

Robert Bolton
Language: English


  Being reviewed
Submitted by Marcel Munk
November 25, 2018

Reviewed by Koni Gebistorf
January 29, 2019

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  Summarized and online
Activated by Erica Rauzin
March 8, 2023