Mark Goulston and Diana Hendel
Trauma to Triumph
A Roadmap for Leading Through Disruption (and Thriving on the Other Side)
HarperCollins Leadership, 2021
You can’t underestimate trauma’s damaging effects on your organization, but here’s how to cope.
COVID-19 created unprecedented challenges for business leaders. While trying to understand the latest information, they had to keep their companies afloat, help frightened employees and maintain order. Often, the pandemic promoted empathy and cooperation, but authors Dr. Mark Goulston and Dr. Diana Hendel detail how it also exposed inadequate disaster planning. They explain how a comprehensive, thoughtful strategy to handle crises can improve your readiness and ensure organizational stability. They warn that trauma is far more serious than normal stress and that people vastly underestimate its effects on a company, but there are productive steps you can take.
About the Authors
Author and board-certified psychiatrist Dr. Mark Goulston is a former FBI and police hostage negotiation trainer. Diana Hendel, PharmD, is a former hospital CEO and a leadership coach and consultant.
By the same authors
In our Journal
1 年 前
How to Heal from PTSD
Both people and organizations experience traumatic events. Here’s how to move past them. Post-Traumatic Stress Disorder (PTSD) first drew widespread attention when so many American combat veterans of the Vietnam War came back haunted, fearful and anxiety-ridden, unable to stop reliving the horrors of the war. Some retreated from society, others abused drugs or alcohol […]
1 年 前
Roll off Your Couch, Roll Up Your Sleeves and Get Rolling
Albert Camus’s The Plague Or: Don’t Throw Up Your Hands, Roll Up Your Sleeves! A once-in-a-century event like the COVID-19 pandemic naturally prompts us to look at history for precedents. The Spanish Flu comes to mind. But also literary fiction can offer instructive perspectives on a type of crisis that leaves no one and no […]
Comment on this summary