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Woo, Wow, and Win

Service Design, Strategy, and the Art of Customer Delight Great examples and ideas on the Design aspect of Services businesses

Thomas A. Stewart and Patricia O'Connell, HarperCollins Publishers, 2016
ISBN:9780062415691
Language: English

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Reviewed by Richard Hardin
2016年12月2日


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Activated by Elisabeth Nitzsche
2017年10月30日