In: Manufacturing
Quality Management
Today’s consumers are value-conscious, so companies can't afford to lose sight of their products' quality. Here's how to prioritize quality – including using Six Sigma, Lean and other systems – as you produce, evaluate, monitor, sell and improve your goods and services.
Summaries
Lean Six Sigma for Services
How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
McGraw-Hill, 2003
Leading Six Sigma
A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies
FT Prentice Hall, 2002