Customer Service

You can make customers feel so special that loyalty will always bring them back.

Be Your Customer’s Hero

Adam Toporek

AMACOM, 2015


To deliver heroic service, make your customers your top priority.
Clients First

Joseph Callaway and JoAnn Callaway

Wiley, 2012


Put your clients first and profits will follow.
Uplifting Service

Ron Kaufman

Evolve Publishing, 2012


Transform your company to create a unique culture of service.
High-Tech, High-Touch Customer Service

Micah Solomon

AMACOM, 2012


Turn tech-savvy consumers into loyal customers.