Fintech is dramatically changing the expectations people have about handling their money, and those expectations differ among generations and regions, according to this accessible research report from the Economist Intelligence Unit. However, everyone wants to place the same level of confidence in digital transactions as in traditional banking services. getAbstract recommends this helpful introduction to the fast-paced fintech revolution to financial services professionals and users.
In this summary, you will learn
- What research says about people’s expectations of banking and fintech,
- How fintech is evolving to meet customer wants, and
- What regulatory oversight is developing.
About the Author
The Economist Intelligence Unit is an independent research and analysis organization.