Summary of Applying New Lenses to Look at the Challenges of Our Time

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Applying New Lenses to Look at the Challenges of Our Time summary
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Recommendation

For this “brief master class in asking better questions,” Harvard Business Review editor Sarah Green Carmichael gathers a panel of innovation and leadership experts. Hal Gregersen, Thomas Wedell-Wedelsborg and Roger L. Martin each add a guiding principle to the theme. getAbstract recommends this lucid discussion as a business library staple.

About the Speakers

The Innovator’s DNA author Hal Gregersen directs the MIT Leadership Center. Thomas Wedell-Wedelsborg co-wrote Innovation as Usual. Roger L. Martin wrote Playing to Win and other business books.

 

Summary

Management theorist Peter Drucker once said, “The most serious mistakes are not being made as a result of wrong answers. The truly dangerous thing is asking the wrong questions.” How can you learn to ask the right questions? Heed three principles:

  1. “Reframe the problem” – Correct diagnosis is vital to problem solving. Consider the “slow elevator problem”: A building’s tenants threaten to vacate, blaming a sluggish lift. The building manager could make costly upgrades but instead reframes the issue, realizing that the idle wait is a better problem to solve. The manager hangs...

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