What role do emotions play in the workplace, especially during hard economic times? Psychotherapist Barton Goldsmith poses this provocative, relevant question early in his book. To answer it, he provides accessible, broad advice as opposed to delving deeply into the subject. His book is a compilation of business advice in 62 short chapters sorted into six categories, with a little overlap in places, apparently for the sake of thoroughness. Although perhaps not well served by his proofreader, Goldsmith briefly and interestingly touches on many management topics, like embracing failure, encouraging innovation, having fun in the workplace, planning for crises, resolving conflicts and bestowing recognition. Although he devotes only a few pages to each issue, getAbstract recommends his book as an overview of tips for success with emotionally based concerns in the business world.
In this summary, you will learn
- How people’s emotions affect their work and workplaces
- How to use the power of emotions to achieve your goals
- How to manage people in a crisis.
About the Author
Barton Goldsmith, Ph.D., is a psychotherapist, columnist, author and radio host. His articles have appeared in many respected publications, including the Chicago Sun-Times, the Atlanta Journal Constitution and the Los Angeles Business Journal.