In Tom Hanks’s 1992 hit baseball film A League of Their Own, an exasperated coach tells his all-female team, “There’s no crying in baseball.” Maybe not, but emotion plays a role in every other business. Emotional intelligence (EI) is the ability to understand your emotions and those of other people. EI derives from seeing and interpreting cues that indicate how you feel and how others feel. Such insights can be powerful tools for helping people reach their potential. This small volume by coaching experts Stephen Neale, Lisa Spencer-Arnell and Liz Wilson contains explanations, examples, case studies and worksheets to help you develop EI and use it in coaching. Though this primer can be repetitive and does cover some familiar ground, getAbstract believes that those new to coaching or to studying emotional intelligence will find it quite useful.
About the Authors
Psychologist Stephen Neale is managing director of BSC International, an emotional intelligence consultancy. Lisa Spencer-Arnell is managing director of CCS Coaching International. Liz Wilson is director of TWP behavioral change specialists.
Comment on this summary
2 years agoIt is an excellent summary and vey useful!!
10 years agoA great summary - very insightful!
In our Journal
2 years ago
Coaching for Emotional Intelligence
Does your technically proficient employee fall short on people skills? Coaching can help. Psychologist Daniel Goleman coined the term “emotional intelligence.” Your “emotional quotient,” or EQ, may be more consequential to your success and happiness in life than your IQ. A person can be intellectually brilliant yet their emotional shortcomings can interfere with their relationships […]