HR industry analyst Josh Bersin presents an in-depth summary of current growth in the employee engagement industry and discusses how to incorporate new tools into your “feedback culture and architecture.” Filled with useful, digestible diagrams and memorable examples, the article is an accessible and helpful read. He names programs, vendors and systems that have arrived on the scene and also provides holistic advice. HR professionals and managers or executives hoping to improve employee morale or create a formal feedback infrastructure will find his guide immensely useful.
In this summary, you will learn
- Why employee feedback and engagement matter,
- How technology is changing the employee feedback landscape, and
- How you can create an effective feedback program.
About the Author
Josh Bersin is a renowned industry analyst, author, adviser and educator focused on the topics of HR, leadership and workplace technology solutions. He founded Bersin by Deloitte.