Persuading people to do your will can be challenging. Many people compulsively resort to stubbornness when they feel cajoled, sometimes even saying no in situations where they’d normally say yes. How, then, do you get someone to adopt your point of view? Marketing professor Jonah Berger dives into the heart of persuasion. His condensed set of tips offers a crash course in the gentle art of arm-twisting.
About the Author
Jonah Berger is a marketing professor at the University of Pennsylvania.
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