- Well Structured
Conflict is normal in the workplace as well as at home, yet most people shy away from talking through their issues. But lingering conflict can fester and lead to more problems down the road. Professional mediator Adar Cohen encourages you to address conflicts by uncovering the “gem statement” that can change the tone of the entire conversation. His technique might transform your next unpleasant conversations into a productive and mutually beneficial discussion.
About the Author
Adar Cohen is a mediator with a PhD in conflict resolution from Trinity College Dublin. He has lectured at Harvard University, the University of Chicago and Sherubtse College, Bhutan.
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