Summary of The Truth Doesn’t Have to Hurt

How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

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The Truth Doesn’t Have to Hurt book summary
Performance consultant Deb Bright shows you how to become more proficient at giving and even receiving criticism.


8 Overall

9 Applicability

7 Innovation

7 Style


Performance consultant and former Olympic diving hopeful Deb Bright shows readers how to give and receive criticism. Drawing from her research on the effects of receiving criticism on workplace stress levels, and other studies about criticism, she explains how it works, how to create a workplace environment that’s conducive to feedback, how to give and take criticism, and how to avoid common mistakes as a “giver” and “receiver” of critiques. She teaches givers how to build their confidence and become more comfortable when criticizing. Receivers learn how to accept criticism as useful without becoming emotional. Bright also covers how to manage teams and cope with difficult situations. getAbstract recommends her practical, applicable advice to anyone seeking to create a workplace that embraces healthy, productive criticism.

In this summary, you will learn

  • How to give and receive criticism
  • Why you want to build your skills as a “giver” and “receiver,”
  • What common mistakes givers and receivers make


Understanding Criticism
Leaders should value the role of criticism in their organizations. Ignoring a problem and hoping it will disappear doesn’t work. Supervisors need to be able to give – and receive – criticism. Many people in Western cultures have difficulty with criticism. Americans...
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About the Author

Deb Bright is the founder and president of Bright Enterprises, a consulting firm focused on enhancing performance.

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