Summary of Why Airlines Sell More Seats Than They Have

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Rating

8 Overall

8 Applicability

9 Innovation

8 Style


Recommendation

Selling a single product or service to more than one buyer is considered fraudulent in most sectors, but in the airline industry, the practice of “overbooking” – issuing tickets in excess of the space available – is a norm. Why do airlines pursue such double-dealing, and is it legal? getAbstract recommends Wendover Productions’ pithy presentation to anyone who wants to understand the economics of travel or to avoid getting bumped from a flight.

In this summary, you will learn

  • Why airlines overbook flights,
  • How airlines decide which flights to overbook and whom to oust, and
  • How you can reduce your chances of an airline bumping you.
 

About the Speaker

Wendover Productions publishes short educational videos that aim to explain how the world works.

 

Summary

On April 9, 2017, United Airlines forcibly removed a ticketed passenger from Flight 3411 from Chicago to Louisville, Kentucky. A video of the fracas went viral on social media, creating a PR nightmare for United, and a conversation on the principle of “overbooking” erupted. As some passengers inevitably...

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