Summary of Creating a Lean Culture

Tools to Sustain Lean Conversions

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Creating a Lean Culture book summary
Many lean conversions fail because they lack a lean management system and managers who know the basics. Start here.


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Lean production offers the promise of competitive, high-quality, low-cost manufacturing, but operating it successfully requires a lean management system. David Mann, head of lean management and organizational development at Steelcase, an office equipment manufacturer, helps you understand how to implement a simple, effective, proven lean management system. He explains how to take action, leverage a few simple processes and create a culture that will sustain your gains in the long term. Obviously, no system is a panacea, and Mann says you have to spend time every day comparing your actual performance to what you expected from each process. By focusing your management efforts on actively closing those gaps, you can find the right ways to improve your lean production system. The book includes a very useful glossary to help you understand the specialized vocabulary of lean management, and provides charts, forms, pictures and diagrams to aid you in implementing each chapter’s principles. getAbstract recommends it as a hands-on manual, not a theoretical read. Though Mann targets managers and other leaders, anyone involved in lean manufacturing can benefit from his practical advice.

In this summary, you will learn

  • Why a lean management system is crucial to the success of lean production
  • What are the “four principal elements of lean management”
  • How to sustain and improve your lean production process with a lean management system


“The Missing Link in Lean: The Management System”
Many companies flounder after they convert to lean production. Why? Because they established lean processes, but retained their mass-production management systems. Lean management is crucial to the success of lean production; it both “sustains...
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About the Author

David Mann has worked at office equipment manufacturer Steelcase since 1987, contributing to more than 30 conversions to lean manufacturing at the firm. He serves in many industry organizations that focus on lean processes and is an adjunct faculty member at Ohio State University’s Fisher College of Business.

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