- Well Structured
In this comprehensive manual, long-time Lean specialist Drew Locher demystifies Lean for the administrative world. He details how firms can stabilize and organize by “value stream,” standardize processes, create “flow” and implement “pull” systems using “visual management.” Those working in office and service environments will benefit from his step-by-step instructions and tips for leadership illustrated with real-world scenarios. Lean, the author emphasizes, is a process that works best when all levels of your organization totally commit to it, with “perfection as the goal.”
About the Author
Managing director at Change Management Associates, Drew Locher aids companies implementing Lean. He is co-author of The Complete Lean Enterprise: Value-Stream Mapping for Administrative and Office Processes.
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