David Novak’s grandchildren call him “OGO” – meaning “O Great One.” Novak, co-founder and former executive chairman of Yum Brands, leveraged the OGO concept throughout his career by recognizing his employees when they accomplished something special. He regularly tells his friends and relatives how much he values them. In this charming business fable, Novak – writing with Christa Bourg – illustrates the power of recognition and demonstrates that acknowledging employees’ achievement is smart business and the right thing to do. In a telling example of recognition and paying it forward, Novak is donating the book’s profits to a diabetes center named for his wife, Wendy Novak. This easy-to-read, instructive parable ends with 10 useful principles for recognizing employees. getAbstract recommends this helpful tale to business owners, executives, HR managers, coaches, parents and teachers.
About the Authors
David Novak is the co-founder and former executive chairman of Yum! Brands. He retired in May 2016. Christa Bourg is a writer, editor and book packager.
Comment on this summary
2 years agoThis is a great read that every manager should read quarterly. It speaks to the lack of recognition increasing the overall unhappiness and negativity in the workplace.