Books on corporate outsourcing generally reflect one of two themes: Outsourcing is either the ultimate answer to all your strategic worries or it’s the ultimate evil. Maurice F. Greaver II leaves little doubt about which camp he belongs to in his boosterish review of the outsourcing process. The fact that the author is an unabashed outsourcing proponent takes nothing away from this comprehensive overview of an important business trend. Greaver achieves a feat that most strategists-turned-writers do not even strive for: He quickly disposes of the why and gets right to the how. Outsourcing can be a complex, controversial and sometimes painful practice. This book will tell you how to approach it, how to implement it, and how to proceed once it’s in place. The book does have a couple of shortcomings: It’s heavy with jargon and it doesn’t provide enough detail about how managers should address employees dissatisfaction, which is arguably the biggest hurdle an outsourcing company must clear. Despite these weaknesses, the book is an impressive work, which getAbstract.com recommends to executives, managers, employees and students.
In this summary, you will learn
- Why companies use outsourcing;
- What the seven steps to successful outsourcing are; and
- How to deal with employees who are threatened by outsourcing.
About the Author
Maurice F. Greaver II is a former corporate CFO and CPA at Haskins & Sells. He now heads his own financial and management consulting firm and teaches the American Management Association’s course on strategic outsourcing. He lives in Washington, D.C.