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The Data Hero Playbook

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The Data Hero Playbook

Developing Your Data Leadership Superpowers

Wiley,

15 min read
10 take-aways
Audio & text

What's inside?

A Chief Data Officer who delivers on data’s revenue potential can become a business superhero.

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Editorial Rating

9

getAbstract Rating

  • Analytical
  • Applicable
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Recommendation

Artificial intelligence requires organizations to rethink their data flows. Although companies must innovate to maximize the financial benefits of their data, many data teams are stuck in status quo thinking. Industry professionals report that the lag between data’s profit potential and its delivery of business results is the result of weak data cultures and fixed individual and corporate mindsets. Data management expert Malcolm Hawker discusses these issues and offers a range of solutions. He cites the pivotal role of focused leaders, such as Chief Data Officers, in addressing data-related problems, reinforcing a customer-oriented outlook, and delivering on data’s revenue promises.

Summary

Mindset and corporate culture significantly affect the success of your work with data.

In data management, as in other areas of business, leaders’ mindsets can be both self-reinforcing and contagious. To understand the attitudes driving your leaders and your corporate culture, particularly when it comes to data and its potential, consider psychologist Carol Dweck’s well-known definition of open, “growth” mindsets versus limited, “fixed” mindsets. Leaders with growth mindsets are open to new ideas, while those with fixed mindsets are not.

When it comes to how your company maximizes the business potential of data, it matters whether your leaders and your culture are open or rigid. Negative attitudes, which have greater “emotional contagion” or cultural impact than positive ones, foster blame-placing, status quo thinking, internal conflict, and resistance to change. However, leaders and organizations with a positive orientation share the values of learning, candor, cooperation, and innovation.

Fixed leadership mindsets and moribund corporate cultures can impede a company’s ability to fulfill the promise of data management. However, a growth-oriented Chief Data Officer...

About the Author

Malcolm Hawker is the Chief Data Officer at Profisee, host of the CDO Matters podcast covering data management topics, and a former Senior Director at Gartner, which named him Peer Community Ambassador of the Year in 2023. A frequent public speaker, leading researcher, and LinkedIn top voice, he has also written about CDOs’ AI readiness for Forbes. 

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