How well do digital systems and paper-free technologies really serve the needs of the “middle office”? Association for Information and Image Management (AIIM) chief analyst Doug Miles uses data from a survey of AIIM community members to identify problems with existing digital collaboration systems and technologies. He offers practical solutions for businesses to achieve a “productive digital office.” getAbstract recommends this report to everyone working in business IT and management.
In this summary, you will learn
- How some companies make use of digital technology for their collaboration-related needs;
- What challenges workers face when using digital collaboration systems, document-sharing, filing and approvals; and
- What improvements to current products and systems would help create a “truly digital office.”
About the Author
Doug Miles is chief analyst at AIIM, a global, nonprofit organization that provides independent research, education and certification programs to information professionals.