Business schools and shareholders focus so relentlessly on hard numbers and cold facts that it’s no surprise that data reigns supreme in the corporate world. But executives who downplay the importance of emotion and intuition do so at their own peril, management expert Manfred Kets de Vries convincingly argues. He offers a wealth of useful tips for leaders who are ready to reintroduce the human side, the soft side, to their organizations and their own lives. The author occasionally drops in stories and quotes from his clients, but his argument would have been bolstered by even more examples. getAbstract.com recommends this easy-to-digest volume to leaders who want to improve their interpersonal skills.
In this summary, you will learn
- Why "soft" issues are so crucial to leaders;
- Why emotional intelligence is important; and
- How to pursue work-life balance.
About the Author
Management expert Manfred Kets de Vries advises corporations on organizational transformation and strategic human resource management. He is program director of INSEAD’s top management program and holds professorships at McGill University in Montreal and Harvard Business School. He has written a number of books, including The New Global Leaders, Power and the Corporate Mind and The Happiness Equation.