Summary of The Medium Is the (Text) Message

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In the near future, you may get your daily news in an unexpected way – from a friendly chatbot on your messenger service. Media executive Maya Baratz Jordan details the digital trends shaping the future of news and written content distribution through messaging apps. In the course of her analysis, Jordan reports that messaging apps like Facebook’s Messenger and WhatsApp are quickly replacing other digital platforms. getAbstract recommends this article to tech trend watchers and those interested in using messaging for news and business information.

About the Author

Maya Baratz Jordan is a visiting fellow at Harvard and co-author of The Startup Chef.



In 2015, more than 1.4 billion people worldwide used some form of messaging app. WeChat, Viber, and Facebook’s Messenger and WhatsApp are the most popular messaging services and now have more active users each month than Twitter, LinkedIn, Facebook and Instagram combined. Facebook’s Messenger and WhatsApp together manage 60 billion messages a day. Messaging, unlike many social media and web platforms, focuses on long-term personal conversations. Instead of real-time interaction like video chats, information blasts like Twitter or even email, messaging caters to chronological responses and personal convenience. A message...

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