Most companies weren’t prepared for the accelerated digitization forced on them during the COVID-19 crisis. A small group of organizations, however, navigated their digital evolution with aplomb. What did they have in common? Two HR management professors conducted an international survey to find out – and uncovered seven core characteristics of effective Learning and Development organizations in the process.
About the Authors
David G. Collings is a professor of human resource management at Dublin City University Business School. John McMackin is an assistant professor in human resource management and organizational behavior at Dublin City University Business School.
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