Ann Svendsen’s critically acclaimed book is one of the first attempts to define a new relationship between business and its employees, customers and communities. Written in a conversational, intelligent style, it makes the case for collaborative stakeholder relationships and tries to show companies how they can develop and nurture those relationships for everyone's mutual benefit. Svendsen gives plenty of examples, drawn from diverse industries, to support her claims. Company leaders and managers, and all corporate stakeholders will find insights here.
About the Author
Ann Svendsen is a senior partner with CoreRelation Consulting in Vancouver, Canada, where her clients include resource and utility companies, regional and provincial governments, and financial institutions. For the past 16 years, she has worked as a consulting sociologist, helping companies and government agencies identify, understand and work effectively with their internal and external stakeholders.
Comment on this summary
In our Journal
2 years ago
How to Lead from Where You Are
You don’t need a title to prepare for leadership. Don’t wait for someone else to give you leadership experience; it may never happen. You can be a leader even if you’re not the boss. Cultivate these leadership qualities so you’re ready to take charge when the time comes. The greatest danger of not being in […]