Workplace conflict saps employee energy, loyalty, morale and productivity. Unfortunately, most managers lack dispute resolution training. Conflict management expert and aikido master Judy Ringer explains that this Japanese martial art and its mind-body principles can guide managers in handling disputes. She carefully details her step-by-step conflict resolution system as she teaches managers how to use this elegant approach to restore workplace peace. Her philosophy and methods are equally effective in handling disagreements between employees or between friends or family members.
About the Author
Judy Ringer, the founder of Power & Presence Training, is an international speaker, coach, seminar leader and consultant and holds a third-degree black belt in aikido. She also wrote Unlikely Teachers: Finding the Hidden Gifts in Daily Conflict. Ringer has 25 years’ experience as a coach and trainer, and more than 25 years as an accomplished aikido practitioner.