Summary of Why Are We Yelling?
From WHY ARE WE YELLING? By Buster Benson Summarized by arrangement with Portfolio, an imprint of Penguin Publishing Group, a division of Penguin Random House LLC.
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Can you learn to make conflict less unpleasant and more productive? According to technology entrepreneur Buster Benson, that goal is both possible and worthwhile. Benson lays out popular misconceptions about arguments and explains how your internal voice and your brain’s decision-making process can complicate your disagreements with others. According to Benson, all humans have cognitive biases, and this limits anyone’s ability to make sense of the world. His simple, useful introduction to this challenging subject will help you better understand and embrace the process of conflict resolution.
About the Author
Buster Benson, a platform team leader at Slack, founded three tech companies and worked as an engineer, designer and product manager at Twitter and Amazon.
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