Summary of Work Rules!

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9 Overall

10 Applicability

9 Innovation

8 Style


Year after year, Google earns recognition for its human resources management. As a result, landing a job at Google is more difficult than getting accepted to Harvard University. In this insightful interview, Laszlo Bock, Google’s then senior vice president of people operations, reveals the secrets of the organization’s hiring practices and offers advice to job seekers. Bock depicts a corporation that pioneers an analytical approach to HR. getAbstract recommends his candid exposé to hiring managers, HR professionals and anyone currently wading through the recruitment process.

In this summary, you will learn

  • How Google is disrupting traditional human resources practices,
  • How Google makes its hiring decisions and
  • What role analytics plays in Google’s people operations.

About the Speakers

Laszlo Bock is Google’s former senior vice president of people operations. Sandy Pepper is a professor of management practice at the London School of Economics and Politics.



Google is a pioneer in the field of human resources. The corporation receives more than two million job applications annually. As managers are prone to bias during the recruitment process, Google eliminates this tendency by having candidates interview with managers, peers and subordinates before a committee makes the final hiring decision. This method prolongs the hiring process but ensures that Google objectively hires high-quality talent. Google no longer recruits only the best graduates from elite schools. It has found that state school graduates demonstrate more grit and enthusiasm.

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