Customer Experience

Give them the old razzle-dazzle ...

On Purpose
Book

Shaun Smith and Andy Milligan

Kogan Page, 2015

(7)

Businesses must be good corporate citizens that deliver customer satisfaction.
X
Book
 

Brian Solis

Wiley, 2015

(8)

Offering an exceptional customer experience provides a significant competitive advantage.
What's the Future of Business?
Book
 

Brian Solis

Wiley, 2013

(7)

Marketing via social media doesn’t just require embracing new technology – it also requires engaging customers and creating experiences.
Sprinkles
Book
 

Chip R. Bell

Greenleaf Book Group, 2015

(7)

A dash of ingenuity, a dollop of devotion and a pinch of positivity turn stale service into a banquet.