Editorial Rating
9
The rating – what does it mean?
At getAbstract, we summarize books* that help people understand the world and make it better. Whatever we select for our library has to excel in one or the other of these two core criteria:
Enlightening – You’ll learn things that will inform and improve your decisions.
Helpful – You’ll take-away practical advice that will help you get better at what you do.
We rate each piece of content on a scale of 1–10 with regard to these two core criteria. Our rating helps you sort the titles on your reading list from solid (5) to brilliant (10). Books we rate below 5 won’t be summarized. Here's what the ratings mean:
10 – Brilliant. A helpful and/or enlightening book that, in addition to meeting the highest standards in all pertinent aspects, stands out even among the best. Often an instant classic and must-read for everyone.
9 – Superb. A helpful and/or enlightening book that is extremely well rounded, has many strengths and no shortcomings worth mentioning.
8 – Very good. A helpful and/or enlightening book that has a substantial number of outstanding qualities without excelling across the board, e.g. presents the latest findings in a topical field and is written by a renowned expert but lacks a bit in style.
7 – Good. A helpful and/or enlightening book that combines two or more noteworthy strengths, e.g. contains uncommonly novel ideas and presents them in an engaging manner.
6 – Notable. A helpful and/or enlightening book that stands out by at least one aspect, e.g. is particularly well structured.
5 – Solid. A helpful and/or enlightening book, in spite of its obvious shortcomings. For instance, it may offer decent advice in some areas while being repetitive or unremarkable in others.
*getAbstract is summarizing much more than books. We look at every kind of content that may matter to our audience: books, but also articles, reports, videos and podcasts. What we say here about books applies to all formats we cover.
Recommendation
Co-authors Tom Chavez, Chris O’Hara and Vivek Vaidya bring extensive, hands-on knowledge to their comprehensive treatise on how technology can support marketing in the digital era. Their accessible prose lays out what marketing was, what it is becoming and how to harness what it can be. The authors share decades of experience working to create and integrate the technologies and processes they describe. Their easy, entertaining read serves as a blueprint for how companies can move from the world of slow legacy systems to the flexible integration of high-speed data. This guidance will help senior marketing, technology and corporate strategy executives understand how to market to customers “in the moment.”
About the Authors
Tom Chavez recently started a venture studio for creating new technology companies. He and Vivek Vaidya co-founded Krux, a company later acquired by Salesforce, where Vaidya is now CTO of Salesforce Marketing Cloud. Chris O’Hara heads global product marketing for the Salesforce data management platform.
Summary
The Digital Environment
In the digital age, people – especially millennials – eschew traditional channels of mass media. Yesterday’s methods for defining consumers no longer function profitably. The new digital environment calls for new ways to reach buyers and to gather and analyze data about them.
“Three Core Principles for Building a Winning Data Strategy”
Three guiding ideas mark the future of “data-driven marketing”:
- “Embrace the human becoming” – Traditional marketing mainstays like demographic segmentation of customers and the creation of personas were more valuable in the predigital age. With the influx of multiple devices and the data they generate, companies shouldn’t attempt to define customers by a linear method. Marketers need to recognize that today’s consumers don’t move in a straight line from awareness to craving to taking action. They exist – knowingly or not – in a continual state of change and uncertainty. A customer is no longer a human being – but more a “human becoming.”
- You have both more and less...
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