Retiring & departing experts.
A specialist retires. A project lead moves on after a two-year program. Decades of judgment walk out with them. We capture it while they’re still here — interviewed, verified, and handed to whoever comes next.
Capture the Knowledge That Walks Out the Door Before It’s Gone.
Expert-verified. Rights-cleared. Yours alone.
How it works.
01
Interview
AI-assisted interviews and 5-minute micro-captures draw out how your experts decide, review, and apply judgment.
02
Verify
Every claim is checked against your knowledge base. Only targeted claims go to an expert — a yes/no, not a transcript review.
03
Deliver
Structured into your Knowledge Layer and surfaced where people already work — Copilot, Teams, your platform. Nothing leaves your environment.
Who it’s for
When someone leaves
When it’s locked in
Specialist & hard-won
Your role
Two moments when the knowledge is about to disappear. And one that never made it to paper.
Critical expertise is tacit — it lives in people, not documents. We capture it at the moments it’s most at risk: when an expert leaves, and when it’s trapped in your busiest people.
Product & project managers.
The people who carry the most context spend their days answering everyone else’s questions — barely a third of their time reaches strategy. We capture their expertise so it can answer for them, and free them for the work only they can do.
Any role where the knowledge is the work.
Regulated, specialist, hard-won know-how that was never written down. If losing the person means losing the knowledge, it’s a candidate for capture.
If it would be hard to replace, capture it.
Tell us the role and the moment — a retirement, a handover, an overloaded expert — and we’ll scope the capture with you.
Talk to a knowledge architect
The capture loop
Interview. Verify. Deliver.
Capture runs as a light weekly rhythm. Verification is the headline — every claim checked before it ships. Nothing leaves your trust boundary.
01
Interview your experts
AI-assisted interviews, around 30 minutes a week, adapt to each topic. Light 5-minute micro-captures keep knowledge flowing without taking people off the job.
02
Verify every claim
Captured knowledge is cross-checked against your existing base. Consistent claims auto-approve; new ones get a quick expert yes/no; contradictions trigger a follow-up. Experts review claims, never transcripts.
03
Deliver where people work
The verified knowledge becomes part of your Knowledge Layer, surfaced inside Copilot, Teams, or your own platform. Nothing leaves your environment.
The knowledge layer we build:
Licensed from primary sources·
Verified by subject-matter experts·
Maintained continuously·
Delivered into your stack
What changes.
The knowledge that leaves, and the knowledge that stays.
Without a verified layer
When an expert leaves
- Decades of judgment walk out the door
- The next hire relearns what was already known
- Tacit know-how never made it into any document
- Your AI stays blind to how the work actually gets done
- Knowledge loss compounds with every departure
With a custom layer
With Tacit
- Expert judgment is captured before it’s lost
- Every claim is verified — trusted in critical workflows
- The next hire inherits a ready knowledge kit
- Your AI answers from how your experts actually decide
- Zero knowledge loss, across the employee lifecycle
Why getAbstract.
Capturing tacit knowledge is what we’ve done for 15 years.
We are a knowledge company, not a technology company that added knowledge as an afterthought. For 15 years we’ve interviewed experts and turned what they know into structured, verified knowledge — long before AI needed it.
Knowing what to ask
Fifteen years of expert interviews taught us how to draw out the judgment that lives in people’s heads — not just the facts they would write down.
Structuring what they know
We turn an expert’s answer into structured, verified knowledge an AI can actually use. That editorial craft is the hard part.
Powering our platform’s AI
That same expertise now runs inside our platform: the questions it asks, the way it verifies every claim, and the way it structures what it captures.
Capturing tacit knowledge isn’t our add-on. It’s what we’ve always done — now powered by AI.
Capture the knowledge before it walks out the door.
Expert-verified. Rights-cleared. Yours alone.Bring us a retiring expert or a departing project lead. We capture and verify their knowledge in a focused pilot — and show you the output before you commit.